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Field Based Telecommunications Engineer


South West


£20,000 - £30,000

Job Summary

Want to dive into the world of technology? We have the perfect role to appeal to the tech fanatic in you!

Communicate Better is looking for an experienced Field-based Telecoms Engineer to join the team.

The role will require you to install, maintain and support business phone PBX systems and VoIP systems for both our existing and new customer base. You will be primarily field based and be travelling mainly in the South.

The role will place you in a crucial part of the company, empowering you to make a real difference in our team.

Communicate Better is at the top of its game. Striving to be the UK’s leading technology company, we deliver integrated business solutions, including, IT, Mobile, Telephony and Telematics services, which exceed customer expectations.



Ideal candidates will have a telecoms background. The candidate must be self-motivated, keen to learn and show proven experience with cabling and world-renowned PBX systems such as Mitel and LG.

The successful applicant would need to be happy working on repairs and new installations on their own or as part of a team.

Knowledge of telecommunications systems and IP networking is advantageous.



  • Work from home opportunities
  • Flexible working hours
  • Company car
  • Laptop/handheld device


Key Responsibilities

  • Service and maintenance calls to customers in (but not limited to) the south of England in order to carry out fault investigations and repairs with physical cabling infrastructure and telephony hardware. Would also be responsible for updating case/fault tracking information using our case management system.

  • Installation of cabling and hardware either working by themselves of as part of a team of engineers.


  • Knowledge of technology would be beneficial but not essential
  • Understanding of troubleshooting process would be ideal
  • Good organisation skills
  • Comfortable with talking over the phone
  • Good problem-solving skills
  • Good time management skills
  • Must hold a Full UK driving license


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