Join the Team | Recruitment | Communicate Better

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IT Telemarketing Executive


Head Office, Warrington

Reports To

Marketing Manager


Educated to GCSE / A level
Good English and Maths

Job Summary

Want to be part of our growing family? Communicate Better is at the top of its game. Striving to be the UK’s leading communications company, we deliver integrated business solutions which exceed customer expectations. We’re searching for enthusiastic candidates who can really make a difference.

In this role, you will be expected to proactively contact customers/prospects, as directed, to promote the Communicate Better brand in a professional manner. You will also need to generate and secure quality, qualified appointments/leads, working closely in conjunction with the IT Pre-Sales Consultants.

The role requires a person who does not crumble under pressure, and possesses good communication/organisation skills, and an ability to deal with people at all levels.


Proven Telemarketing experience would be advantageous.
Knowledge and experience of the IT Industry would be essential.
B2B experience would be advantageous.
Previous experience of Selling Microsoft Office 365 would be advantageous

Key Responsibilities

  • To undertake outbound and inbound (when required/instructed) telesales activity with customers/prospects as directed in close cooperation and communication with the IT Pre-Sales Consultants.
  • To exceed sales targets and meet agreed KPI’s as directed by the Marketing Manager.
  • To book telephone and field sales appointments for the IT Pre-Sales Consultants with qualified prospects.
  • To continually update and cleanse the prospect database with key marketing and competitor information as directed.
  • To recruit attendees for the prospect events and provide pre and post event follow up support.


  • Sales orientated team player
  • Energy and enthusiasm
  • Excellent listener & communicator
  • Self motivated
  • Good organisation & admin skills
  • Pipeline management
  • IT skills
  • Excellent telephone skills
  • Ability to work to targets & deadlines

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