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Customer Service & Support Executive
LocationHead Office: Birchwood, Warrington
Reports ToSupport Director
Want to dive into the world of technology? We have the perfect customer service role to appeal to the tech fanatic in you!
Communicate Better is recruiting for enthusiastic candidates for the role of a Customer Service and Support Executive.
The role will place you in a crucial part of the company, empowering you to make a real difference in our support team.
Communicate Better is at the top of its game. Striving to be the UK’s leading technology company, we deliver integrated business solutions, including, IT, Mobile, Telephony and Telematics services, which exceed customer expectations.
Training to be provided
If you are successful in securing this role, we will offer high level, industry-led training at no extra cost to you.
This can prove beneficial whilst in your employment and open doors to career progression opportunities in the future.
Location & Travel
Easy access to local public transport
Birchwood Train Station (Only a 20-minute bus journey away)
Free car parking
Monday – Friday (37.5 Hours per week)
9.00AM – 5.30PM
45-minute lunch break
22 days holidays plus bank holidays
- Log, assess and complete customer enquiries across our 4 product sets (IT, Mobile, Telephony and Telematics)
- Build a friendly, professional, long-lasting relationship with our customers
- Knowledge of technology would be beneficial but not essential
- Understanding of troubleshooting process would be ideal
- Good communication skills both written and verbal
- Comfortable with talking over the phone
- Good problem-solving skills
- Ability to work within a team
- Able to use own initiative
Salary£16,000 per annum
Apply for this Position
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