Our Success Stories | Communicate Better

American Specialists

Background

American Specialists are a leading travel agency, specialising in securing dream holidays.

 

Task

To empower American Specialists to manage a smart, cost-effective technology solution that ultimately increases productivity.

 

Strategy

Communicate Better introduced American Specialists to a highly secure hosted VoIP phone solution and flexible mobile device management.

Now, with everything hosted in the Cloud, staff can easily manage and monitor calls - no matter the time or location.

In the office, smarter call management than ever before means features such as call control, click to dial and call recording are all available at the press of a button.

Meanwhile, out and about, game-changing mobile device management means that business never has to stop.

 

Results

Since the implementation of Communicate Better's solution, American Specialists have noted a significant 36% in time savings, allowing them more time to better serve their clients.

Meanwhile, rich high-speed connectivity ensures there is no downtime and has helped boost productivity by over 21%.

This has left more money in the the piggy bank, allowing American Specialists to invest further in their business.

The dedicated service and support from Communicate Better has helped build a lifelong relationship with American Specialists and long may it continue…

 


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