Our Success Stories | Communicate Better

Welch Fencing

Background

Welch Fencing are one of the UK's leading fencing manufacturer and suppliers. They turned to Communicate Better to help simplify the technology that runs their business.

Task

To empower Welch Fencing to manage a cost-effective IT, Mobile and Telephony solution that ultimately increases productivity.

Strategy

Communicate Better stepped in to improve the running of operations at Welch Fencing.

We introduced trusted tools such as Microsoft Office 365 that encourage team collaboration, as well as CCTV surveillance equipment that offer better visibility of the site and the workforce.

Meanwhile, a smart, hosted VoIP phone solution helps staff manage and monitor calls from the comfort of their desk. Work can also keep flowing, no matter the time or location, thanks to smart mobile integration.

With all systems securely hosted in the Cloud and protected by remote backup, Communicate Better have quashed any unnecessary expenses and downtime.

The hands-on support from Communicate Better further offers Welch Fencing true peace of mind and they know we are only ever a phone call away.

Results

Since the implementation of our solutions, Welch Fencing have noted a significant 28% rise in productivity.

This is due to a game-changing 11% in time savings, thanks to more efficient technology that saves valuable time both in and out of the office.

Staff can now focus on the real work and elevate the business to new heights.

“We’re delighted to have the help of Communicate Better who go above and beyond to deliver technology that makes a real difference to our business.”

Neil Welch
Director, Welch Fencing


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