Background

Selles Medical are a pharmaceutical wholesaler that provide a wide range of medical supplies to the NHS, industry, commerce and education sectors.

They turned to Communicate Better to gain more flexibility from their phone solution and bring down costs, as their existing ISDN service had become outdated and too expensive to maintain.

Task

To assist Selles Medical with the key transition from an ISDN to a SIP-based, cost-cutting telephone solution.

Strategy

Communicate Better introduced Selles Medical to a state-of-the-art SIP (Session Initiation Protocol) phone solution.

With the help of SIP, staff can now easily make free calls, thanks to everything being hosted in the Cloud.

Smarter call management than ever before means features such as call control, click to dial and call recording are all available at the press of a button.

Not only that, powerful CRM integration and disaster recovery place Selles Medical ahead of the competition.

Results

Since the implementation of Communicate Better's SIP phone solution, Selles Medical have noted a significant reduction in bills.

This has left more money in the the piggy bank, allowing Selles Medical to invest further in their business.

In addition to this, Communicate Better’s rich disaster recovery plan has given Selles Medical true peace of mind - the team can rest assured knowing all their data remains safe and sound within our secure network.

 

It's time to leave ISDN behind: Act Now →