Rothwell Plumbing Services

Background

Rothwell Plumbing Services is recognised as one of the UK’s leading plumbing, heating, electrical, and renewable energy providers. Over 20 years of rich history places them ahead of the competition, yet they turned to Communicate Better to gain a further competitive edge.

Task

To empower Rothwell Plumbing Services to manage a smart, reliable, and fully converged technology solution that proves simple and cost-effective, and ultimately, increases productivity.

Strategy

Communicate Better introduced game-changing IT, Mobile and Telephony services to boost productivity for Rothwell Plumbing Services. Business never has to stop. Work can now keep flowing both in and out of the office, with teams being able to easily create and share files whilst on the move through trusted Microsoft Office 365 and mobile device management. Communicate Better also delivered a powerful, hosted telephony solution that simplifies call management, allowing key players to connect and collaborate from the comfort of their desk. Rich fibre connectivity, firewall protection, and data encryption for GDPR compliance has been able to ensure high security. And with all critical data securely backed up in the Cloud, Rothwell Plumbing Services has real peace of mind.

Results

Since the implementation of Communicate Better’s solutions, Rothwell Plumbing Services have noted a 31% uplift in productivity - with significant savings in both time and money. Increased team cohesion and productivity levels have inevitably led to a 27% boost in customer satisfaction rates for Rothwell Plumbing Services.

 

 

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We're delighted with the continuous service and support provided by Communicate Better, and look forward to a long and prosperous partnership.

Graham Rothwell
Director, Rothwell Plumbing Services Ltd


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