Clearway Financial Solutions

Background

Clearway Financial Solutions - known as a leading financial adviser - were keen to protect all critical data and become GDPR compliant.

Task

To empower Clearway Financial Solutions to meet the requirements set by the General Data Protection Regulation (GDPR) act. This is achieved by enabling the team to manage a smart, reliable, GDPR-compliant, and fully converged technology solution that proves simple and cost-effective, and ultimately, increases productivity.

Strategy

Communicate Better introduced high speed fibre connectivity, firewall protection, and rich data encryption – which have all significantly helped boost security. No matter the time or location, teams can now seamlessly keep on top of encrypted emails and create and share files through Office 365. Meanwhile, a powerful, GDPR-compliant hosted telephony solution allows key players to engage with customers on a deeper level and better aid their financial needs. Staff can now monitor calls from the comfort of their desk. Moreover, high quality control is also ensured, with the ability to record, store and search calls.

Results

Since the implementation of Communicate Better’s technology, Clearway Financial Solutions have noted a 34% uplift in productivity, thanks to significant time savings of up to 28%. Inevitably, this has led to greater customer satisfaction (33% increase) and increased profits.

 

Buyer’s Guide: Finding Your Cloud VoIP Phone Solution →

VoIP for Schools and Education: All You Need to Know →

Keep Connected: Discover the Right Hosted Solutions for You →

Communicate Better have gifted us with the perfect tools to help our firm become GDPR compliant. The ongoing support from Communicate Better has given us peace of mind and we’re absolutely delighted with the results.

Trudi Old
Director, Clearway Financial Solutions


More Case Studies →

So that's their story. Now, let's shape yours...

Learn more about what we can do for your business by contacting our dedicated team today.