Our Success Stories | Communicate Better

Chorley Group

Background

Chorley Group are a leading automotive specialist, proudly operating internationally with 6 key dealerships and 4 franchises.

They needed help in ensuring their offices always stay connected and staff can easily interact across their multiple sites.

 

Task

To empower Chorley Group to manage a converged, time-saving solution of wireless connectivity and Cloud based telephony that ultimately proves cost-effective and increases productivity.

 

Strategy

Communicate Better introduced a powerful, Cloud based phone solution that simplifies call management by enabling the team at Chorley Group to connect and collaborate from any location, anytime and from any device.

Meanwhile, advanced wireless access points, fibre connectivity, and firewall protection all help provide secure access for public users.

With Communicate Better’s solution, Chorley Group also benefit from high-speed data, free and constant upgrades, as well as dedicated support and maintenance.

 

Results

Since the implementation of Communicate Better's solution, Chorley Group have noted that rich connectivity ensures there is no downtime and has helped boost productivity by over 14%.

We have helped Chorley Group save time and money through a flexible and reliable solution that keeps systems running at all times.

With all systems securely hosted in the Cloud, Communicate Better have also quashed the need for a physical infrastructure, as well as unnecessary expenses.

Unsurprisingly, this has led to a 19% increase in customer satisfaction.

The dedicated service and support from Communicate Better has helped build a lifelong relationship with Chorley Group and long may it continue…

 

"We're absolutely thrilled with the service and support from Communicate Better across our multiple sites.

The solution and guidance we've received from the team has helped make a real difference in the running of our operation. We could not be happier!"

Chorley Group


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