Welcome to The Hub
Your home for the latest news & views from the Communicate Better team.
Gain inspiration, tips & tricks from the experts, and updates on upcoming events & releases.
Communicate Better Wins Feefo Trusted Service Award 2018
Feb 15, 2018
We're thrilled to announce that Communicate Better has triumphed at this year's Feefo Trusted Service Awards.
Our hard-working care team have been recognised for delivering exceptional support, as rated by our customers.
Feefo's Trusted Service prize is awarded only to those businesses that use Feefo to collect genuine ratings and reviews.
A badge of honour, this accreditation remains unique, as it is based purely on the interactions with verified customers. As all reviews are verified as genuine, the accreditation is a true reflection of a business’ commitment to outstanding service.
Speaking on the victory, Communicate Better director Mark Dermody said: "It’s a real honour to receive this award from Feefo.
"To be recognised for delivering exceptional experiences to our customers is a great achievement. We’ve been working hard to ensure our customers receive the best service possible, and being able to listen, understand and respond to their needs has enabled us to improve our offering. We’re looking forward to another successful year ahead."
Meanwhile, Andrew Mabbutt, CEO at Feefo, commented: ‘The Trusted Service award has always been about recognising those companies that go the extra mile.
"Once again, we have seen many incredible businesses using Feefo to its full potential, to provide truly memorable experiences for their customers – and rightly being awarded with our most prestigious accreditation. I look forward to the continual success of the businesses that work in partnership with Feefo throughout 2018."
A huge congratulations to our dedicated support team!
How to Reduce Long Holding Times for Your Customers
Nov 13, 2019
Don't keep your customers waiting for long. Here's how to improve customer experience.Read more
Quiz: What Type of Connected Worker Are You?
Nov 4, 2019
Which working style suits you best? Take our fun quiz and find out.Read more
Better solutions mean a Better business
Keen to explore what we can do for your business? Get in touch. Already an existing customer, and require extra support? Contact our dedicated care team today.